MCC Workflow

How MCC Works

Set up your profile, choose your workflow, and review the disclaimer. MCC reads it aloud for both you and your client to hear.

A Clear Call Workflow

MCC keeps the next compliance step accessible while you stay focused on the conversation.

01

Set Up Your Profile

Enter your agent or agency details, select your carriers, and configure your licensed states.

02

Choose and Review

Open the appropriate workflow and review the selected disclaimer before playback.

“MCC helps keep the right information within reach when the conversation is moving.”

03

Let MCC Do the Reading

Start playback. MCC reads the disclaimer aloud for both you and your client to hear.

04

Continue Your Workflow

Check the playback status and continue your work. With compatible CRM call recording enabled, the disclaimer audio is captured as part of the call. Keep your process consistent while retaining responsibility for your compliance obligations.

See disclosure progress at a glance

MCC shows which disclosures have been played in full and which have not yet been played.

MCC disclosure cards showing Not Yet Played and Played in Full statuses.
Example MCC disclosure status. Select the image for a closer view. Status indicators support your workflow; they do not guarantee compliance.
Built Around Your Work

Guidance Where It Matters

Agent Profiles

Keep core agent information organized for repeatable workflows.

Carrier Settings

Align your workspace with the carriers and products you support.

Disclosure Access

Bring required scripts and disclosures into the flow of the call.

Enrollment Support

Use structured prompts to support a consistent enrollment process.

Ready for a More Guided Workflow?

Explore MCC plans and bring practical compliance support into every Medicare conversation.

MCC workspace displayed on a laptop in a professional office.